Privacy Policy

ViraMac Technologies LLC (“ViraMac,” “we,” “our,” or “us”) operates the website at viramac.tech and related services. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our site.

1. Information We Collect

Information you provide directly

• Contact form submissions: name, email address, inquiry category, and message body.
• Email subscriptions and waitlist sign-ups: email address and, optionally, expressed interests or preferences.
• Job applications: name, email, phone number, resume, cover letter, and any other information you choose to include in your application.
• Account registration: email address and password (stored as a cryptographic hash — we never store plaintext passwords).

Information collected automatically

• Usage data: pages visited, time spent, referring URLs, and similar navigation data collected via analytics tools (subject to your consent preferences where required).
• Lead source metadata: UTM parameters and referrer information appended to form submissions to help us understand where visitors come from.
• Cookies and similar technologies: see our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to contact inquiries and support requests.
• Send product updates, announcements, and newsletters to subscribers (with your consent).
• Process and evaluate job applications.
• Manage user accounts and provide authenticated features.
• Understand how visitors use our site and improve our services.
• Comply with applicable legal obligations.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your explicit consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service providers: we use third-party providers for hosting, email delivery (AWS SES), file storage, and analytics. These providers access personal information only as necessary to perform services on our behalf and are contractually required to protect it.
• Legal requirements: we may disclose information if required by law, regulation, or valid legal process, or to protect the rights, safety, or property of ViraMac, our users, or the public.
• Business transfers: if ViraMac is involved in a merger, acquisition, or asset sale, personal information may be transferred. We will provide notice before your information becomes subject to a materially different privacy policy.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that inaccurate or incomplete information be corrected.
• Deletion: request deletion of your personal information, subject to certain legal exceptions.
• Opt-out of communications: unsubscribe from marketing emails at any time using the unsubscribe link included in every email.
• California residents (CCPA): you have the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights.

To exercise any of these rights, contact us at privacy@viramac.tech.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law:

• Contact form submissions are retained for up to 2 years.
• Email subscriber records are retained until you unsubscribe and for a reasonable period thereafter for compliance purposes.
• Job application data is retained for up to 12 months after the application process concludes, or longer if required by applicable employment law.
• Account data is retained for the life of your account plus a reasonable period after account deletion.

6. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), hashed password storage, and access controls limiting who can access personal data within our systems.

No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to addressing vulnerabilities promptly when they arise.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective” date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

ViraMac Technologies LLC
privacy@viramac.tech